Set up email, calendar, and contacts, You can connect to your Office 365 or other Exchange-based email on your Mobile. When you set up an Exchange account on your phone, you’ll be able to access and synchronize your email, calendar, and contacts.

Follow the steps below to configure any of your Apple Mobile Devices with Microsoft’s Office 365 email services.

Navigate to Settings and then select Mail, Contacts and Calendars.

Click on Add Account

When prompted, enter your Email address and password. You may enter anything you’d like under the description window.


If your device successfully connects to Office 365 servers and finds your account, you will be prompted to choose what you want to sync.

If you are not presented with this option, you may need to manually enter the server settings. If you do not see the above screen, please click the image below to see the manual settings for Office 365

If after entering the custom settings above you are still having problems – please call the helpdesk at +1 (212) for additional assistance

  1. From your phone, select

Apps > Settings > Accounts and sync > Add account > Email.

  1. Type your Office 365 email, for example tony@contoso.com,

and your password, and select Next.

  1. Select Microsoft Exchange ActiveSync.
  1. If you get a remote security administration warning, select OK.
  1. On the next screen, in the domain\username field,

type your domain and full email address. For example if your

email address is tony@contoso.com, type contoso.com\tony@contoso.com.

Your user name is your full email address.

  1. As soon as your phone verifies the server settings, the

Account options screen displays. Select from the available options,

and then select Next. Sync email, calendar, and contacts are selected

by default.

  1. Type a name for this account and the name you want displayed

when you send e-mail to others. Select Done to complete the email setup

and start using your account.

Set up Exchange ActiveSync email on a BlackBerry 10 device

If you’re using BlackBerry 10, set up your account using Exchange ActiveSync. Exchange ActiveSync lets you synchronize email, calendar, contacts, tasks, and memos with your account. In most cases, your device will set up your account in just a few simple steps.

  1. On the BlackBerry 10 home screen, select Settings.
  2. On the System Settings page, select Accounts. If you haven’t yet created any accounts, select Add Account.
  3. On the Add Account page, select Email, Calendar, and Contacts.
  4. Type your email address and select Next.
  5. Type your password and select Next. The Looking up connection information message displays. Your device tries to set up your email account automatically.

If it finds your connection information, specify the information you want to synchronize with your account, and select Done. You will see your account listed on the Accounts list. Go to the BlackBerry Hub to access your email account.

If it can’t set find your connection information, you’ll see a message recommending that you use advanced setup steps. If this is the case, see the next procedure.

Use the following steps to use advanced settings to set up your Exchange ActiveSync connection to your account.

  1. On the BlackBerry 10 home screen, select Settings.
  2. On the System Settings page, select Accounts. If you haven’t yet created any accounts, select Add Account.
  3. To get to advanced setup, on the Add Account page, select Email, Calendar, and Contacts. Then, select the menu icon beneath the Email Address box to access advanced setup options.
  4. On the Advanced Setup page, select Microsoft Exchange ActiveSync.
  5. Enter the settings for your account as follows. If you had just tried the previous procedure, some of these settings may already be entered for you.
  • In Description, give your account a name.
  • If you are using Office 365, leave the Domain field blank. If you are not using Office 365 and your admin gave you a domain setting, enter that in the Domain box.
  • In Email Address, type your full email address.
  • In Username, type your full email address.
  • In Password, type your password.
  • In Server address, if you are using Office 365, type outlook.office365.com. If you are not using Office 365, type the server address provided by your admin.
  1. Select Next. The Checking for supported services and policy information message displays.
  2. On the next page, specify the information you want to sync, and then select Done. TheSaving and verifying your settings message displays.

If your account was set up, you will see your account listed on the Accounts list. Go to the BlackBerry Hub to access your email account.

If you see the message that your account cannot be authenticated with your service provider, click OK, click Previous, and then verify that your settings are correct.

For Instructions to set up a different device – Android, Blackberry or Windows phone, please click here:  http://office.microsoft.com/en-us/office365-suite-help/set-up-and-use-office-365-on-your-phone-or-tablet-HA102818686.aspx?redir=0

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